Smart and TNT eSIM: A Revolution in Mobile Connectivity

Smart and TNT eSIM technology offers a range of benefits for mobile users. With an eSIM, customers can easily access local data, calls, and text services without the need for a physical SIM card, making it a more efficient and convenient option. Initially launched for postpaid users in 2021, the Smart Prepaid eSIM now brings these advantages to a wider audience, allowing more Filipinos to enjoy the convenience and flexibility of this digital innovation.

The Smart and TNT eSIM provides a flexible, eco-friendly solution for mobile users. Embedded directly into devices, the eSIM eliminates the need for physical SIM cards, enabling easy remote activation. Perfect for travelers and multi-device users, it offers seamless connectivity across a wide range of devices, revolutionizing the future of mobile communication.

What is an eSIM?

An eSIM, short for “embedded SIM,” is a digital alternative to the traditional physical SIM card. It is integrated directly into your device. Unlike physical SIM cards that need to be inserted and removed, eSIMs are permanently embedded in your phone, tablet, or smartwatch. For TNT and Smart users, this brings added convenience, allowing for easier management of mobile services on compatible devices without the need to physically swap SIM cards. This technology streamlines activation and switching between networks, making it a seamless experience for users.

Advantages of Using eSIM

Convenience:

eSIMs eliminate the need for physical SIM cards, allowing users to activate and switch between different mobile networks digitally. This means no more fiddling with small SIM cards or worrying about losing or damaging them.

Ease of Activation

Activating an eSIM is often faster and more straightforward than traditional SIM cards. Users can scan a QR code or enter details online to set up their eSIM, streamlining the process.

Enhanced Security:

 eSIMs are embedded in the device, which can reduce the risk of theft or loss. Additionally, eSIMs support secure remote provisioning, making managing and updating network profiles easier.

Space Efficiency

Since eSIMs are built into the device, they save space, allowing for more compact designs and potentially better water and dust resistance.

Travel-Friendly:

eSIMs simplify switching between network providers when traveling, allowing users to activate local or international data plans without changing physical SIM cards.

Environmentally Friendly:

By eliminating physical SIM cards and packaging, eSIMs help reduce plastic waste and environmental impact.

Multiple Profiles

Some devices support multiple eSIM profiles, allowing users to store and switch between several network plans. This can help manage different data plans or maintain backup options.



Mobile Number Portability (MNP) with eSIM

Mobile Number Portability (MNP) allows you to switch between network providers without changing your mobile number. By combining MNP with eSIM technology, users benefit from seamless transitions, retaining their number, and having greater freedom of choice when switching networks. For example, Smart and TNT users can easily switch to an eSIM while keeping their current mobile number, offering added convenience and flexibility. This makes it easier to take advantage of better plans or services without the hassle of updating contacts with a new number.

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Devices Compatibility

As of September 2023, the following devices have been approved by TNT and Smart for eSIM compatibility:

iOSAndroid
Apple iPhone 11
Apple iPhone 11 ProHUAWEI P40 / P40 Pro
Apple iPhone 11 Pro MaxHUAWEI Mate P40 Pro
Apple iPhone 12SAMSUNG Galaxy Fold
Apple iPhone 12 miniSAMSUNG Galaxy Note 20 Ultra 5G
Apple iPhone 12 ProSAMSUNG Galaxy Note20 5G
Apple iPhone 12 Pro MaxSAMSUNG Galaxy S20
Apple iPhone 13SAMSUNG Galaxy S20 Ultra
Apple iPhone 13 miniSAMSUNG Galaxy S20+
Apple iPhone 13 ProSAMSUNG Galaxy S21 5G
Apple iPhone 13 Pro MaxSAMSUNG Galaxy S21 Ultra 5G
Apple iPhone 14SAMSUNG Galaxy S21+ 5G
Apple iPhone 14 PlusSAMSUNG Galaxy S22 5G
Apple iPhone 14 ProSAMSUNG Galaxy S22 Ultra 5G
Apple iPhone 14 Pro MaxSAMSUNG Galaxy S22+ 5G
Apple iPhone 15SAMSUNG Galaxy S23
Apple iPhone 15 ProSAMSUNG Galaxy S23 Ultra
Apple iPhone 15 Pro MaxSAMSUNG Galaxy S23+
Apple iPhone SE (2020)SAMSUNG Galaxy S24
Apple iPhone XRSAMSUNG Galaxy S24 Ultra
Apple iPhone XSSAMSUNG Galaxy S24+
Apple iPhone XS MaxSAMSUNG Galaxy Z Flip SM-F700F/DS
 SAMSUNG Galaxy Z Flip3 5G
 SAMSUNG Galaxy Z Flip4
 SAMSUNG Galaxy Z Flip5
 SAMSUNG Galaxy Z Fold2 5G SM-F916B/DS
 SAMSUNG Galaxy Z Fold3 5G
 SAMSUNG Galaxy Z Fold4
 SAMSUNG Galaxy Z Fold5
Oppo Find X3
Oppo Find X3 Pro
Find N2 Flip
Oppo Reno 5A
Oppo Reno 6 Pro 5G
Oppo Reno 9A
Oppo Find X5
Oppo Find X5 Pro
Oppo A55s 5G

How to Purchase TNT and Smart Prepaid eSIM

Purchasing a TNT or Smart eSIM has never been easier, thanks to the online and in-store options available. Whether you prefer the convenience of shopping from home or visiting a Smart Store, here’s a step-by-step guide to help you get your eSIM.

1. Purchasing a TNT or Smart eSIM Online

You can easily purchase a TNT or Smart Prepaid eSIM from the Smart Online Store. Follow these steps:

Prepaid

  1. Visit the Smart Online Store and add the “Prepaid eSIM – Digital” to your cart.
  2. Enter your mobile number and email address.
  3. Input the OTP sent to your email for verification.
  4. Complete your payment using Maya, a credit/debit card, or a mobile wallet.
  5. Receive the eSIM QR code via email.

Postpaid

  1. Go to the Smart Online Store and select your preferred SIM-only postpaid plan.
  • 2. Choose a mobile number, either the default or a custom number.
  • 3. Select “eSIM” as your SIM type.

Finalize and submit your Smart Postpaid Plan application.

For existing postpaid users who want to switch from a physical SIM to an eSIM, visit any Smart Store nationwide for assistance.

Once your payment is confirmed, a success page will be displayed on the Smart Online Store. You will also receive a confirmation email and the TNT or Smart eSIM QR code, which can be viewed on the Online Store Transaction Completed Page by clicking the View eSIM QR button.

2. Purchasing an eSIM at a Retail Store

If you prefer to purchase a Smart eSIM in person, follow these steps:

  • Step 1: Visit any Smart Store or an authorized retailer.
  • Step 2: Request a Smart eSIM and provide your details and a valid ID for verification.
  • Step 3: Choose between a Prepaid or Postpaid plan.
  • Step 4: Pay for your eSIM and receive a printed QR code from the store staff.

The store staff can assist you with scanning the QR code and activating your Smart eSIM if needed.

How to Activate Your TNT or Smart eSIM

After purchasing your TNT or Smart eSIM, you will need to activate it. Here’s how:

  1. Open Settings on your eSIM-capable device.
  2. Go to Mobile Data or Cellular.
  3. Select Add Data Plan or Add Cellular Plan.
  4. Scan the eSIM QR code provided via email or by the store.
  5. Follow the on-screen instructions to complete the activation.

Once activated, you can enjoy all the features of your TNT or Smart eSIM, such as data, calls, and SMS services.

Tracking Your Order Status

To track the status of your eSIM order, visit the Smart Online Store’s Order Status page. Enter your Order Reference Number and the email address used for the purchase to check the status of your order.

How to Install Your TNT or Smart Prepaid eSIM Using the Camera

To install your TNT or Smart eSIM, follow these simple steps:

If You Received Your TNT or Smart Prepaid eSIM QR Code via Email:

  • Open your email containing the QR code on a different device (like a computer or tablet).
  • Open the camera app on your eSIM-capable device.
  • Scan the QR code directly from the screen of the other device.

For Samsung eSIM-capable devices, you can also download or take a screenshot of the QR code and upload it via the SIM Manager in your device settings.

Reminder:

  • Make sure you have a stable internet connection before installing your eSIM.
  • If you purchased the eSIM from the Smart Online Store, check the QR code attachment in your email.

How to Install Your eSIM Using SIM Manager in Device Settings

For Apple Devices:

  1. Ensure your device is running iOS 12.4 or higher.
  2. Connect to a WiFi network or use cellular data.
  3. Go to Settings.
  4. Navigate to Cellular Network.
  5. Tap Add Cellular Plan or Add eSIM.
  6. Use the camera to scan the QR code.
  7. A prompt will confirm that your TNT or Smart Prepaid eSIM has been successfully downloaded.

For Android Devices:

Samsung Devices:
  1. Connect to WiFi or use cellular data.
  2. Open Settings and go to Connections.
  3. Select SIM Card Manager and click Add Mobile Plan.
  4. Tap Add using the QR code and scan the QR code.
  5. Click Add Cellular Plan, then click OK to activate the eSIM.
  6. Your eSIM profile will be displayed.
Huawei Devices:
  1. Connect to WiFi or use cellular data.
  2. Open Settings and go to Mobile Network.
  3. Click SIM Management and select SIM 2.
  4. Tap eSIM, then tap Add eSIM.
  5. Scan the QR code and tap Add this eSIM.
  6. Your eSIM profile will be displayed.

For Other Devices:

For devices not listed here, visit the manufacturer’s website for detailed instructions on installing and activating your eSIM.

Register and Activate Your TNT or Smart Prepaid eSIM

After installing your eSIM, you must register it at smart.com.ph/simreg or simreg.smart.com.ph. Once registered and activated, all mobile services (voice calls, SMS, and data) will be available.

For more detailed guidance on registration read “TNT Sim Registration Online 2024: Step By Step Guide,”

By following these steps, you can fully enjoy the benefits of your TNT or Smart eSIM with flexibility and convenience.

FAQs on Smart and TNT eSIM

An eSIM (embedded SIM) is a digital version of a physical SIM card. It allows users to activate a mobile network plan without needing a physical SIM card, providing convenience, especially for dual-SIM and compatible devices.

Most newer models of smartphones, including the latest iPhone, Samsung Galaxy, and Huawei devices, support eSIM technology. You can check your device’s compatibility by visiting the manufacturer’s website or consulting your phone’s user manual.

You can buy a Smart or TNT eSIM through various channels:

  • Online: Via the Smart Online Store
  • Physical Locations: Smart Stores, authorized retailers, and popular e-commerce platforms such as Lazada, Shopee, and TikTok.

TNT Prepaid Digital eSIM (QR via Email): Php 89TNT Carded eSIM with Load Card: Php 389 (eSIM + Php 300 load)Smart Prepaid eSIM: Php 99 (digital version)Smart Carded eSIM with Load Card:

  • P300 load: Php 399
  • P500 load: Php 599

Yes, many modern smartphones support dual SIM functionality, allowing you to use both a physical SIM and an eSIM simultaneously.

After purchasing the eSIM, you will receive a QR code (either digitally or printed). You can scan the QR code through your phone’s Settings > Cellular Network > Add Cellular Plan to activate the eSIM on your device.

Once the eSIM is installed, you must register it at smart.com.ph/simreg or simreg.smart.com.ph. After registration, mobile services like calls, SMS, and data will be automatically activated.

eSIMs are typically non-transferable between devices. If you need to transfer to a new device, you’ll need to contact Smart or TNT customer service for assistance or purchase a new eSIM for the new device.

Each eSIM QR code can only be scanned once. If you encounter any issues during the installation process, contact Smart or TNT customer support for help.

If your phone is lost or you accidentally delete your eSIM profile, you will need to request a replacement or a new eSIM from Smart or TNT by visiting a store or contacting customer service.

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